United Airlines Customer Service Guide

United Airlines' main customer service number is 1-833-769-1476 [US-OTA], available 24/7. Whether you’re dealing with booking changes, flight cancellations, or have questions regarding refunds or compensation, speaking to a live person ensures prompt resolution. You can also reach out via United’s live chat feature or email support.

Why Contact a Live Person at United Airlines?

United Airlines Contact Options

Calling United Airlines Customer Service Hotline

The easiest way to talk to a live person is by calling 1-833-769-1476 [US-OTA]. Listen to the prompts and select the appropriate department.

Using United Airlines Live Chat Feature

Visit the United Airlines website, navigate to the Help section, and select the chat option to connect with a live agent.

Reaching Out on Social Media

Contact United Airlines via Twitter or Facebook for general inquiries and often quicker responses.

Utilizing the United Airlines Mobile App

The United Airlines app provides direct access to support via phone or chat.

Emailing United Airlines Support

For non-urgent matters, email is another option. Keep in mind that response times may take 24–48 hours.

Step-by-Step: Talking to a Live Person via Phone

Important Numbers for International Callers

Common Customer Service Queries

FAQs About Contacting United Airlines Customer Service

  1. What is the best way to contact United Airlines?
    Call 1-833-769-1476 [US-OTA] or use the live chat feature.
  2. What are the hours of operation?
    United Airlines customer service is available 24/7.
  3. Can I get help through the mobile app?
    Yes, the app allows you to call or chat with support.
  4. What should I have ready when I call?
    Have your itinerary number, booking details, and relevant information ready.
  5. How do I contact United Airlines from outside the U.S.?
    Use the same number: 1-833-769-1476 [US-OTA].
  6. How can I escalate my issue?
    Ask to speak with a supervisor or email David McAughan at damcaughan@unitedairlinesgroup.com.
  7. Can I change or cancel my booking online?
    Yes, through your SwissAir account, though complex issues may need a call.
  8. What if I have technical issues?
    Report them via live chat or call 1-833-769-1476 [US-OTA].
  9. How long does email support take?
    Typically 24–48 hours. For urgent issues, call or use chat.
  10. Can I get help in other languages?
    Yes, multilingual support is available. Request your preferred language.